Infrastructure & Operations - Templates & Policies

User Group and Persona Analysis Template

Performing a user group analysis can save you thousands of dollars in licensing and hardware, as well as hours of work every time Microsoft releases an update.

MACD Workflow Mapping Template

This template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an...

IP Telephony and UC End-User Survey Questions

This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...

Unified Communications Solution RFP Template

Use this template to issue a Request for Proposal (RFP) for a unified communications solution.

Modernize Communications Infrastructure Executive Presentation

Use this executive presentation deck to make the case and present the necessary information for modernizing communications infrastructure and advancing the project as a whole.

Communications Infrastructure Stakeholder Focus Group Guide

Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.

UCaaS Solution RFP Template

Use this RFP template to issue your UCaaS RFP with confidence.

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

Asset Security Policy

This template will assist your organization in developing an IT asset security policy.

Audit Defence RACI Template

This template of the blueprint, Prepare and Defend Against a Software Audit, will help you in assigning reponsabilities to those on your cross functional audit team.

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