Infrastructure & Operations - Templates & Policies

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Severity Definitions and Escalation Rules Template Review severity definitions and escalation rules to determine when DR takes over from service management.
DRP Recap and Results Template Summarize and present key findings and recommendations from core DRP exercises and documents.
DRP Recovery Workflow Template Build your own current state and desired state DRP recovery workflow based on Info-Tech's template.
DRP BIA Scoring Context Example Record assumptions you made in the DRP BIA to explain the results and drive business engagement and feedback.
Employee Recognition Nomination Form Use the Employee Recognition Nomination Form for employees to nominate their peers to be recognized.
Infrastructure Service RFP Template Use the prefilled examples in this RFP template to procure a variety of infrastructure outsourcing services.
Enterprise Collaboration Strategy Template Use this template to document your vision, goals, and approach to communication and collaboration systems.
Enterprise Communication and Collaboration System Business Requirements Document Use this template to document the requirements for your Enterprise Communication and Collaboration System.
Collaboration Capability Map Use this template to document the communication and collaboration tools that exist in your environment.
Building Company Exemplar Collaboration Marketing One-Pager Materials Use this template to create your own internal marketing materials for IT-supported collaboration services.