Infrastructure & Operations - Storyboard
Topics
Take a Realistic Approach to Disaster Recovery Testing StoryboardEstablish a right-sized and realistic approach to DR testing that delivers durable value to your organization. |
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Design a VIP Experience for Your Service Desk StoryboardDesign a VIP support model for the service desk that meets the needs of your executives but doesn’t negatively impact service delivery to the rest of the organization by... |
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Reduce Shadow IT With a Service Request Catalog StoryboardUse this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -... |
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Embrace the Inevitability of Multicloud StoryboardFor many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means... |
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Mitigate the Risk of Cloud Downtime and Data Loss StoryboardAdapt how you approach downtime and data loss risk, particularly for SaaS solutions. No control over the software does not mean no resilience. |
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Align Projects With the IT Change Lifecycle StoryboardUse this storyboard to align projects within your IT change management lifecycle. |
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Next-Generation InfraOps StoryboardIT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count.... |
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Build a Continual Improvement Program StoryboardThis storyboard will help you craft a continual improvement register and a workflow to ensure sustained service improvement that fulfills ongoing increases in stakeholder... |
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Harness Configuration Management Superpowers – Phases 1-4Use this blueprint to create a configuration management program that provides immediate value. |
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Ensure DRP and BCP Compliance With Industry Standards StoryboardCut through the noise to identify core requirements, using NIST 800-34, HIPAA, and PCI DSS as examples. |
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