Infrastructure & Operations - Storyboard
Topics
Prepare for the Upgrade to Windows 11 StoryboardWindows 11 is a step forward in endpoint security and functionality. Windows 10 is living on borrowed time, with a defined end of support date of Oct. 14, 2025. Upgrading... |
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Create and Implement an IoT Strategy – Phases 1-3The storyboard will help to create a steering committee and a playbook to quickly assess IoT ideas to determine the best way to support these ideas, test them in proofs of... |
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Define Service Desk Metrics That Matter StoryboardDeciding which service desk metrics to track and how to analyze them can be daunting. Use this deck to narrow down your goal-oriented metrics as a starting point and set... |
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Improve Service Desk Ticket Queue Management StoryboardThis storyboard will review best practices and advice for improving ticket queue management at the service desk. |
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Drive Ongoing Adoption With an M365 Center of Excellence StoryboardAccelerate business processes change and get more value from your subscription by building and sharing, thanks to an effective Centre of Excellence. |
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Enterprise Network Design Considerations StoryboardSecurity, risk, and trust models play into how networks are designed and deployed. If these models are not considered during network design, band-aids and workarounds will... |
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Develop an IT Asset Management Strategy – Phases 1-2Use this methodology to create a business-aligned, coherent, and durable approach to ITAM. |
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Build a Minimum Viable Product for Data Classification With Microsoft 365 StoryboardKick-start your governance with data classification users will actually use! |
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IBM i Migration Considerations StoryboardFor organizations that are struggling with the iSeries/IBM i platform, IT management and the business need to consider the options. |
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Considerations for a Move to Virtual Desktops StoryboardVDI and DaaS users expect their user experience to be at least equal to that provided by a physical PC, and they do not care about the underlying infrastructure. If the... |
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