I&O Process Management - Tools
Topics
Types of Content
IT Operations Center Continual Improvement TrackerUse this tool to track metrics for continual improvement. |
|
IT Operations Center Initiative Prioritization ToolUse this tool to prioritize initiatives, taking into account resourcing capacity. |
|
Business Impact Analysis ToolRank your services and systems by criticality. |
|
DRP Publishing and Document Management Solution Evaluation ToolDetermine the best strategy for publishing your disaster recovery plan using this tool. |
|
Technical Skills MapUse this tool to define and visualize the impact of different characteristics of skills need and make a decision on acquiring new skills. |
|
Incident Severity Assessment ToolUse this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower... |
|
Audit Defense Maturity Assessment ToolThis template will examine the maturity of your current audit preparedness and software asset management practices. |
|
Infrastructure Roadmap Technology Assessment ToolThis tool evaluates new technologies for inclusion on the roadmap. |
|
Audit Defense Readiness AssessmentThis template will provide you with a checklist to ensure all appropriate tasks have been completed. |
|
Effective Licensing Position ToolThis template will help you create an effective licensing position and determine your compliance position. |
|
