I&O Process Management - Templates & Policies

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Business Continuity Management Policy

Use this policy template to define and support your organization's business continuity management program.

Availability and Capacity Management Policy

Use this policy template to define and support your organization's availability and capacity management program.

Hardware Asset Management Policy

Use this policy template to define and support your organization's hardware asset management program.

Capacity Plan Template

Customize this template for a ready-to-use capacity management plan.

Build a Business Case to Improve Change Management Quick Guide

This quick guide is designed to help you build a business case to implement a change management process.

Future State Playbook

Use this template to identify new and changing processes in your future state environment.

Technical Skills Map Communication Deck Template

Use this communication deck template to communicate required changes and next steps to action your skills map.

Change Advisory Board Charter

This template includes all the procedures that CAB members will follow during the change approval process.

Problem Ticket Template

Use this template to codify which details need to be included in problem documentation, including integration with the incident management process. While most ITSM tools...
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