I&O Process Management - Templates & Policies

Nonstandard Request Assessment

Use this template to determine what information is needed for vetting software requests coming into the organization.

Reduce Shadow IT with a Service Request Catalog Communications Template

Use this template to create a presentation and communications plan for launching the new service and service request catalog.

Service Request Workflows

Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.

Configuration Control Board Charter

Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.

Configuration Management Policy

Use this template to build a policy for the configuration management program.

Configuration Management Project Charter

Use this template to create a project charter to launch the configuration management project.

Configuration Management Standard Operation Procedures

Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.

Use Cases and Data Worksheet

Use this template to determine data requirements to meet use cases.

Continual Improvement Workflow

This is a sample workflow that you can use as a starting point for building a process for continual improvement.

Nonstandard Request Assessment Use this template to determine what information is needed for vetting software requests coming into the organization.
Reduce Shadow IT with a Service Request Catalog Communications Template Use this template to create a presentation and communications plan for launching the new service and service request catalog.
Service Request Workflows Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
Change Management Standard Operating Procedure This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.
Configuration Control Board Charter Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.
Configuration Management Policy Use this template to build a policy for the configuration management program.
Configuration Management Project Charter Use this template to create a project charter to launch the configuration management project.
Configuration Management Standard Operation Procedures Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.
Use Cases and Data Worksheet Use this template to determine data requirements to meet use cases.
Continual Improvement Workflow This is a sample workflow that you can use as a starting point for building a process for continual improvement.

I&O Process Management - Templates & Policies

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