Professional & Technology Services
Topics
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CIO1807
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Enterprise Architecture465
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Applications1498
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Project & Portfolio Management563
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Vendor Management559
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Industry Categories654
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Types of Content
ServiceNow Outlines the "Now Platform" Solution for the Contact CenterEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on... |
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Omdia Reveals Top Ten UCaaS Vendors for 2020Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Omdia’s... |
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Amazon Briefs on “Contact Lens” for the Contact CenterEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Amazon’s... |
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Talkdesk Outlines Customer Experience Reframe for the Post-Pandemic Contact CenterEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Talkdesk’s... |
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Slack Briefs on Slack Connect and Enterprise Key ManagementEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communication and collaboration for enterprise. One session showcased Slack’s... |
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Zoho Workplace Now Supports 15 Million UsersZoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its business... |
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Vendor Briefing: UniphoreOn August 6, 2020, Info-Tech briefed with Uniphore, a rapidly growing AI-enabled conversational service automation platform. This note outlines Uniphores’ two SaaS... |
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Vendor Briefing: Intermedia’s UniteOn August 11, 2020, Intermedia briefed Info-Tech about its UCaaS offering Unite. This note explores some product highlights of Unite, especially AnyMeeting and SecuriSync. |
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The vCIO Retainer ToolkitWith this guide, vCIOs will understand how to package Info-Tech’s available research material in a way that will enable them to systematically improve their client’s... |
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Noncompliance in O365 or M365 With Microsoft Is as Easy as Counting From One to ThreeWith lots of functionality being provisioned/deployed at the tenant level, Microsoft is happy to sit back for now, watch, and start auditing in the future. |
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