Value & Performance - Tools
Topics
Metrics Tracking ToolThe Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results over... |
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Organizational Change Management PlaybookUse this Organizational Change Management Playbook to institute and continue to improve best practices around organizational change. |
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Stakeholder Engagement WorkbookUse this Stakeholder Engagement Workbook to create a prioritized list of people who are affected or can affect your project, and to determine how best to communicate with... |
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Organizational Change Management Impact Analysis ToolUse the Organizational Change Management Impact Analysis Tool to analyze the effects of a change across the organization, and to assess the likelihood of adoption in order... |
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New Employee Cost CalculatorRecruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise... |
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Quality Management Capability Assessment and Planning ToolAssess your current quality management maturity. |
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Quality Management Review TemplateUse this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas. |
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Quality Management Dashboard TemplateUse this dashboard to track your quality management metrics. |
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Quality Management Readiness Assessment TemplateUse this tool to determine if your IT department is ready for the change associated with the quality management program. |
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Quality Management Practice Area Assessment and Planning ToolAssess the current quality management maturity of each IT practice area. |
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