Strategy & Governance

Where Are They Now? Blockchain Edition

​Blockchain technology was all the rage a few short years ago, but it’s since fallen off the radar. Uncover the truth behind blockchain’s precipitous rise and fall as an...

Are We There Yet? The Importance of a Clear Guiding Star for Your Team

We are all on a journey. As we continue to evolve toward Exponential IT, leaders in IT need to create a driving message or mission to align their team and their...

Innovation Is Not Enough: Adopt a Culture of Intrapreneurship

​Intrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and learn...

Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential IT

The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must do...

Applying AI Across Customer Service

​Discover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...

Stop Pretending AI Won't Take People's Jobs

​As AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...

Understanding How DevOps, DataOps, MLOps, and/or AIOps Ignite Your Exponential Business Growth

​Automated operational processes (Ops) are increasingly driving efficiency, speed, scalability, innovation, and other major benefits for organizations. DevOps, DataOps,...

AI Mind Reading: It’s Not Coming … It’s Already Here

​Brain-machine interfaces and neuroprosthetics have been here for over a decade, but just this year AI mind reading became a technology trend, mostly due to Neuralink’s...

Can I Trust a Gen AI Chatbot With My Customers?

​Gen AI-enabled customer-facing chatbots can be a valuable tool, but their use comes with pitfalls for an unprepared organization. It’s imperative to keep a human in the...

The EU AI Act: What Is It and Why Does It Matter?

​Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a clear...

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