Strategy & Governance
Topics
IT Management & Governance: The Next EvolutionStart your core IT process improvement journey with the actionable insights from this keynote presentation delivered at Info-Tech LIVE 2024. |
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Applying AI Across Customer ServiceDiscover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,... |
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The State of Quantum-Resistant CryptographyWith the threat of Q-Day fast approaching, organizations must decide when to move away from conventional algorithms and adopt quantum-resistant cryptography. In deciding... |
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Use Chaos Theory to Remember the Limits of AIIt can be easy to think AI can accomplish anything, but there are fundamental limits to its potential. Understanding the basic ideas behind chaos theory can help you... |
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AI Transformation Brief – September 2024The latest AI legislative news from California and the Federal Trade Commission along with the latest AI technology news from OpenAI, Microsoft, and Anthropic. |
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IT Management & Governance: The Next Evolution Keynote PresentationStart your core IT process improvement journey with the actionable insights from this keynote presentation delivered at Info-Tech LIVE 2024. |
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Hope Is Not a Strategy: Why the Organization Needs IT Leaders to Have a Formal IT StrategyMany IT leaders fly by the seat of their pants, take orders from the business, or keep their strategy in their heads. None of this positions them as strategic partners and... |
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The EU AI Act: What Is It and Why Does It Matter?Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a clear... |
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Stop Pretending AI Won't Take People's JobsAs AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological... |
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Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential ITThe road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must do... |
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