Strategy & Governance

Design & Build a User-Facing Service Catalog – Phase 3: Identify and Define Line of Business Services

After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...

Design & Build a User-Facing Service Catalog – Phase 4: Complete Service Definitions

Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...

Service Catalog Project Charter

Completing the project charter will help you get the project off the ground.

Services Definition Chart

The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...

CIO Business Vision Discussion Guide

Use this template in conjunction with the CIO Business Vision Communication Deck to present the results of your CIO Business Vision survey to business leaders.

Anti-Corruption Policy

The anti-corruption policy will outline the ethical and behavioral expectations of a corporation.

Information Technology Standards Policy

The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that govern...

Desktop Move/Add/Change Policy

The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.

IT Strategy Stakeholder Interview Guide

This interview guide will help you determine the underlying needs of your stakeholders with respect to the IT strategy project. Use it to identify your mandate and scope.

IT Strategy Communication and Execution Plan Template

Use this template to plan the communication and execution of the IT strategy development project, while also ensuring that the IT strategy integrates with existing processes.
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