CIO
Topics
Service Catalog Extension Project CharterThis deliverable will help you during project launch. It will help document important information and achieve buy-in from key stakeholders. |
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Create an IT View of the Service Catalog – Phase 1: Launch the ProjectThis phase of the blueprint will help you get a solid start to the project. Get buy-in from key stakeholders, create a communication plan, and identify metrics to measure... |
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Create an IT View of the Service Catalog – Phases 1-4This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service. |
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Create an IT View of the Service Catalog – Executive BriefRead this executive brief to understand how Info-Tech's process can help you extend your user-facing service catalog. |
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Create an IT View of the Service CatalogOrganizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the... |
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Risk ReportCreate a succinct, impactful document that summarizes the outcomes from the risk assessment and highlights the IT risk council’s top recommendations to the senior... |
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Risk Event Action PlanIntegrate IT risk management with business risk management by creating a paper trail for key risks. |
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Risk Costing ToolIt’s impossible to make intelligent decisions about risks without knowing what they’re worth. Use Info-Tech’s Risk Costing Tool to calculate the expected cost of IT’s... |
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Risk Management Program ManualFormalizing a risk management program requires creating repeatable and iterative processes, and documenting best practices. Create a comprehensive manual to serve as the... |
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IT Chargeback Change Communication TemplateUse Info-Tech’s Change Communication Template as a vehicle to communicate any changes made to the IT chargeback model. |
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