Applications
Topics
Process Discovery and Evaluation ToolAn Excel tool that helps you assess the suitability, value, risk, and feasibility of business processes. |
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Workday’s AI Bet Is Built on Data You Already OwnWorkday has spent eighteen months acquiring the pieces – Sana Labs, Pipedream, Flowise – and the March 2026 global launch is where they converge. The result is an AI layer... |
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NetSuite Separates AI Access From AI Choice; That Is Worth Attention in Any ERP EvaluationEvery ERP vendor is now promising AI. The real question for a CIO is not whether the ERP has AI features, because they all do, but whether those features lock you into that... |
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From Digital Maturity to AI Value: An Interview With Zoho’s Ram RamamoorthyAt ZohoDay26, Info-Tech’s John Annand sat down with Ramprakash “Ram” Ramamoorthy (Director of AI Research at Zoho). Over a wide-ranging conversation, John and Ram discussed... |
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Right-Size Your Enterprise Application Support Team WorkbookAn Excel tool to help determine your team’s staffing needs, sourcing, and structure. |
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Right-Size Your Enterprise Application Support Team StoryboardA comprehensive PowerPoint deck that walks you through the steps to build an optimized application support team. |
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Right-Size Your Enterprise Application Support TeamEnsuring application support teams are at their optimal size and structure is critical when running major enterprise apps like ERPs or CRMs. But this challenge becomes even... |
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NiCE Unveils Vision for a CX-Powered Contact Center of the FutureNiCE is positioning its CXone Mpower as a platform intended to help contact centers shift from cost centers into growth engines by using customer interaction data as... |
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Salesforce Advances Intelligent Document Processing With FlowSalesforce is working toward a future where humans, systems, and agents are positioned together to get work done. Within this framework, Salesforce is adding flow-native... |
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Metrics and Operations Improvement Plan Presentation TemplateThe Metrics and Operations Improvement Plan Presentation Template helps you present the results of the metrics benchmarking analysis and create improvement plans for each... |
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