Portfolio Management SOP for Retail Company

Fueled by growth, IT faced some large strategic issues and did not have the time to spend on operational initiatives. The organization needed to build a process that looked...

Portfolio Management Case Study for Mid-Sized Education Organization

A leading University making the transition toward becoming a Research Institution had a consistent record of growth which created a supply and demand imbalance between...

Data Provenance Policy

The value of data as an institutional resource is increased through its widespread and appropriate use; its value is diminished through improper sourcing, misuse,...

Data Entry Policy

The integrity and quality of data and evidence used to inform decision making is central to both the short-term and long-term health of the organization.

Advanced Business Change Description Template

To effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when...

Email Reduction

Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.

Case Study: Reducing Email

Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.

Storyboard: Reduce Email Volume

Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.

Email Grief Survey

Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to reduce...

Email Intervention Survey

Changes to how email fits into enterprise communication must be handled carefully. Test the user and IT-based changes in a short pilot, as described in slides 28 to 31 of...
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