ServiceNow and Adobe Take On Customer Relationship Management Giants

Adobe and ServiceNow are partnering to improve customer service and experience management. This reflects ServiceNow’s strategy to expand beyond ITSM, but this space will be...

Justify Your Approach to Structuring Your ALM Environment

Teams want an open and integrated application lifecycle management (ALM) environment. Teams are now empowered to adopt the tools they need to address complexities and...

Choose the Right ALM Solutions to Manage Product Delivery

Use your application lifecycle management (ALM) tools to manage the complexity of today’s frequent deployment cycles and ensure alignment and traceability with business...

Dassault Is the Latest PLM Vendor to Harness Automation

Dassault has announced a partnership with ABB, making it the third major PLM vendor to collaborate with an industrial automation expert. The stated goal of the partnership...

AI Continues to Fuel ERP Vendors’ Arms Race – Don’t Disregard This When Considering Your Next ERP Project

Artificial intelligence continues to fuel the arms race among ERP vendors. Last week Oracle announced that it has extended the AI (machine learning, to be more precise)...

Sprinklr Moves Towards Broader Digital Engagement

Sprinklr has been a pillar of the social media management market for nearly a decade. The firm has now articulated a vision to move beyond its social roots, augmenting its...

Salesforce Aims to Invest $2 Billion Over Five Years in Its Canadian Business

Salesforce, an established leader in a variety of customer experience domains, recently announced it will expand its Canadian footprint with a $2-billion investment over...

Adobe Charges Ahead on Driving Compelling Personalization Using AI

Adobe is a pillar within the marketing orchestration and customer experience management space. Recently announced improvements to its personalization engine using AI will...

What Tools Do You Really Need to Deliver Your Products and Applications?

While the Agile Manifesto might value individuals and interactions over processes and tools, modern product delivery SDLCs are automated. Unfortunately, there are a lot of...

Microsoft Teams + Planner Makes for Product Management Light

Not every organization needs a full-blown product management solution. Microsoft Teams and Planner integrate seamlessly as a lightweight product management and development...
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