Roundtable: Design Hospitality Transformations for Cross-Journey Success

Selecting and implementing core hospitality platforms such as property management systems (PMS) or casino management systems (CMS) involves some of the most impactful and high-stakes technology decisions organizations face today. Yet many transformations stall or fail due to fragmented requirements, siloed planning, and weak integration strategies.

This executive roundtable brings together hospitality leaders to discuss how system transformation success hinges less on individual platform capabilities and more on the organization’s ability to align systems to a seamless guest journey and connected operational model.