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Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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Use this template to document your vision, goals, and approach to communication and collaboration systems.
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Use this template to communicate your approach to communication and collaboration technology to stakeholders.
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Gain a better grasp on what end users expect from end-user computing.
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Use the following survey to evaluate senior management's expectations of IT.
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Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we...
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Start with a simple usage survey to find out what kind of software users require on their desktops.
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