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Building a comprehensive, business-aligned managed service contract is not about reinventing the wheel, but about pursuing the right process, rigorously. The foundation...
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A step-by-step blueprint to prepare your organization to maximize value from your managed service providers.
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An Excel-based workbook containing a set of tools and templates used in this blueprint’s activities.
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A Word-based template to assist you in drafting a managed service contract.
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An Excel-based tool to assess a proposed contract from a managed service provider to ensure business alignment.
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A managed service procurement model and IT vendor management taxonomy to familiarize users with the key terms and phrases used in this blueprint.
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Vendor management advisory services provide extensive coverage on how to start and mature your vendor management initiative; best practices in contract, SOW, SLA,...
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