Tagged - service desk

Streamline Application Management – Phase 1: Define Your Priorities

This phase of the Streamline Application Management blueprint will help you define your application management expectations and goals.

Streamline Application Management – Phase 2: Govern Application Management

This phase of the Streamline Application Management blueprint will help you build your product backlog governance, and target state application management processes and...

Streamline Application Management

Application management is the foundation for creating an exceptional customer experience by emphasizing cross-functional accountability for business value and product and...
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Streamline Application Management – Executive Brief

Read this Executive Brief to understand why a strong application management practice is critical for IT's success.

Streamline Application Management – Phases 1-3

This storyboard will help you build a strong application management foundation with good practices.

Application Management Strategy Template

This template, associated with Streamline Application Management, will help you define and document your application management strategy and optimization initiatives.

Application Management Maturity Assessment Tool

This tool, associated with Streamline Application Management, will help you assess the maturity of your application management practice.

Streamline Application Management – Phase 3: Build Your Optimization Roadmap

This phase of the Streamline Application Management blueprint will help you build your optimization roadmap.

Adoption of Micro Focus’ Service Management Automation X Product Increasing Along With Deployment Options

Micro Focus announced that its Service Management Automation X (SMAX) product has grown its customer count by 133% over the past year and can now be deployed as SaaS in...

ServiceNow’s New York Release Brings a Price Increase in Disguise

ServiceNow has mastered the art of implementing subtle license changes and price adjustments with each major release of its software, resulting in regular price increases...
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