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A year has passed since Microsoft converted Premier Support to Unified. High costs, little information, and few comparable options make it difficult for many organizations...
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Use this guide as a reference for candidate experience best practices and for action steps to implement them.
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The immense sprawl of products and product versions across the organization complicates manual inventory collection practices. Automated discovery and inventory tools help...
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Given that the cost involved with an EA is significant, organizations need to carefully evaluate their options prior to renewal time so that they make the right decision....
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Software vendors’ offers of licensing help or free SAM engagements may not be what they seem to be. Responding immediately out of fear or haste, without adequate...
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The software request form outlines the approval process for requesting the installation of software on end-user devices.
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The Network Architect's role is to develop and maintain the high-level design plan for the overall logical and technical network architecture. This individual will provide...
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Organizations are under greater pressure to engage a growing customer audience that will potentially access, use and buy products and services via mobile devices. Use this...
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The Open Source Software (OSS) Architect is responsible for developing expertise in OSS, creating an enterprise-wide open-source strategy, authorizing or rejecting the use...
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The Web Developer's role is to build the operations end of the organization's Web sites and keep them running smoothly. This includes designing, building, and implementing...
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