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What is Zscaler Zero Trust Exchange?
As cyberattacks become more sophisticated and users work from anywhere, the hub-and-spoke networks and perimeter security we once relied on—VPNs and firewalls—fail to provide strong cyber and data protection and deliver poor user experience. Stretching your network like this enables cybercriminals to attack and compromise sensitive data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zscaler Zero Trust Exchange?
Pros
- Reliable
- Unique Features
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Zero Trust
Secure Web Gateway (SWG)
Enablement for Security Teams
Web Application and API Protection (WAAP)
Data Analytics / BI / AI
Network Sandboxes
Cloud Access Security Broker (CASB)
Firewall as a Service (FWaaS)
Viable Alternative VS Traditional MPLS
Remote Browser Isolation (RBI)
SD-WAN
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Zscaler Zero Trust Exchange Reviews
Leonel T.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
I feel secure using ZScaler
Likeliness to Recommend
What differentiates Zscaler Zero Trust Exchange from other similar products?
That is super secure and allows you to customize different security layers. If you are a salesperson or an IT person, you can have secure access depending on your daily duties without having a concern that your data is insecure.
What is your favorite aspect of this product?
I love the fact of how quickly you can connect to ZScaler and have a secure session.
What do you dislike most about this product?
When you start using it, it's not intuitive, you will need help from the security team, but once you know how to handle it, you will work fine with it.
What recommendations would you give to someone considering this product?
Be aware that the product works pretty well, but your security team is responsible for setting up correctly every security policy. If your security team does a bad job on that, you can't blame ZScaler for that. So the best advice > plan on a good implementation
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Roan P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Web Security at its best and Pricey but worth it.
Likeliness to Recommend
What differentiates Zscaler Zero Trust Exchange from other similar products?
Zscaler has been on top of what they promised and sometimes their support goes beyond what you expect.
What is your favorite aspect of this product?
It effectively blocks websites that are harmful in nature.
What do you dislike most about this product?
I cannot find anything to dislike about Zscaler. We've been using it for years already and we plan to stick with it.
What recommendations would you give to someone considering this product?
User-friendly and easy to implement, the after-sales support is great and friendly. We've been using Zscaler for the last 4 years with no issues.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Cons
- Vendor's Interest First
Asit S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Brilliant platform with easy to use services.
Likeliness to Recommend
What differentiates Zscaler Zero Trust Exchange from other similar products?
It brings cloud native security technologies like SWG, CASB, ZTNA, and FWaaS in particular which help users or system to connect securely. It can be managed centrally. Key factors it includes: 1. Zero trust network access 2. Application peering and optimisation 3. Full inline SSL inspection at scale 4. A cloud-first architecture
What is your favorite aspect of this product?
Easy to deploy and manage as an automated, cloud-delivered Service which reduces IT cost and complexity.
What do you dislike most about this product?
Doesn’t provide details of SSL inspection.
What recommendations would you give to someone considering this product?
Great product to increase productivity and it is very much reliable in terms of many aspects.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
