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Zscaler, Inc.

Zscaler Zero Trust Exchange

Composite Score

7.6 /10

CX Score

8.2 /10

5 Reviews Write a Review

What is Zscaler Zero Trust Exchange?

As cyberattacks become more sophisticated and users work from anywhere, the hub-and-spoke networks and perimeter security we once relied on—VPNs and firewalls—fail to provide strong cyber and data protection and deliver poor user experience. Stretching your network like this enables cybercriminals to attack and compromise sensitive data.

Company Details

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Zscaler Zero Trust Exchange Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Zero Trust Exchange?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 79

Time to value

Policy Creation and Right Sizing

Discover Federated Identities

Discover Machine Identities

Forensics

Suspicious activity

TTP detection

Authentication support

Refactoring

Continuous Discovery

Discover Human Identities

Vendor Capability Ratings

Average 80

Vendor Support

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Customization

Quality of Features

Also Featured in...

Secure Access Service Edge

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Zscaler Zero Trust Exchange Reviews

Hammad K.

Role: Information Technology
Industry: Finance
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Jan 2025

Amazing Security but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

The thing that makes huge difference is their ability to provide secure, fast, and reliable access to applications without relying on traditional VPN’s also their integration capabilities, real-time threat detection, and user-friendly interface is amazing.

What is your favorite aspect of this product?

Mine favourite is their seamless integration process that enables user to test applications without using the old school VPN’s.

What do you dislike most about this product?

Their architecture structure is quite complex to understand specifically while implementing it becomes more complex.

What recommendations would you give to someone considering this product?

It totally depends on your organisation needs so first go for the research process then decides whether it’s helpful or not.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Piyush M.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

Innovation

What is your favorite aspect of this product?

Uniqueness

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Features and technology

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Latest Research

Zscaler Zero Trust Exchange

What is Zscaler Zero Trust Exchange?

Company Details

Need Assistance?

Zscaler Zero Trust Exchange Ratings

85 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Zscaler Zero Trust Exchange?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time to value Ability to decrease incident response time

Policy Creation and Right Sizing Provide recommendations for right-sizing identities and permissions

Discover Federated Identities Capability to discover federated identities that are generated externally and joined to IdP via token exchange

Discover Machine Identities Ability to discover machine identities such as application programming interfaces (APIs) and workloads

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Suspicious activity Generates a risk score that indicates the probability an identity may be attacked as well as the impact (“blast radius”) such an attack may result in

TTP detection Detect failed login attempts using credential stuffing across multiple applications that may indicate related attacks on an identity

Authentication support Uncover and fix IAM misconfigurations. Displays which privileged identities have MFA enabled and at what levels

Refactoring Suggestions for optimizing code for performance, efficiency, or improvements/automatically refactor code to adhere to best practices and coding standards.

Continuous Discovery Discovers new identities and assets as they’re created so they can quickly be brought under management

Discover Human Identities Ability to connect to HR systems to track Joiner-Mover-Leaver (JML) changes and partial offboarding

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Secure Access Service Edge

Zscaler Zero Trust Exchange Reviews

Hammad K.

Amazing Security but a bit pricey

Likeliness to Recommend

Pros

Piyush M.

Fantastic product

Likeliness to Recommend

Pros

Schedule Your Call

Feature Ratings

Time to value

Policy Creation and Right Sizing

Discover Federated Identities

Discover Machine Identities

Forensics

Suspicious activity

TTP detection

Authentication support

Refactoring

Continuous Discovery

Discover Human Identities

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Customization

Quality of Features