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What is Zscaler Zero Trust Exchange?
As cyberattacks become more sophisticated and users work from anywhere, the hub-and-spoke networks and perimeter security we once relied on—VPNs and firewalls—fail to provide strong cyber and data protection and deliver poor user experience. Stretching your network like this enables cybercriminals to attack and compromise sensitive data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zscaler Zero Trust Exchange?
Pros
- Reliable
- Unique Features
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Zero Trust
Secure Web Gateway (SWG)
Enablement for Security Teams
Web Application and API Protection (WAAP)
Data Analytics / BI / AI
Network Sandboxes
Cloud Access Security Broker (CASB)
Firewall as a Service (FWaaS)
Viable Alternative VS Traditional MPLS
Remote Browser Isolation (RBI)
SD-WAN
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Zscaler Zero Trust Exchange Reviews
Siddharth B.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Great Security, Needs Enhanced Integration & AI
Likeliness to Recommend
What differentiates Zscaler Zero Trust Exchange from other similar products?
Zscaler Zero Trust Exchange differentiates itself from other similar products with its cloud-native architecture, which ensures scalability and flexibility without traditional hardware. It provides end-to-end security by inspecting all traffic, including SSL, in real-time to prevent threats. Its seamless integration with cloud services and applications enables secure, direct access without relying on a VPN. Additionally, Zscaler offers comprehensive visibility and control over user activity, enhancing security and compliance.
What is your favorite aspect of this product?
My favorite aspect of Zscaler Zero Trust Exchange is its cloud-native architecture. This design allows for seamless scalability and flexibility, eliminating the need for traditional hardware. It enables secure, direct access to applications and services from anywhere, enhancing both security and user experience.
What do you dislike most about this product?
What I dislike most about Zscaler Zero Trust Exchange is the complexity of integrating it with some third-party tools. The integration process can be challenging and time-consuming, potentially requiring additional expertise and resources to achieve optimal functionality and interoperability.
What recommendations would you give to someone considering this product?
I would recommend thoroughly assessing your organization's current infrastructure and security needs before implementing Zscaler Zero Trust Exchange. Ensure you have adequate resources and expertise for the integration process, particularly if you rely heavily on specific third-party tools or have complex IT environments. Consider conducting a pilot or proof of concept to evaluate how well the product aligns with your security and operational requirements. Additionally, leverage Zscaler's support and training resources to maximize the benefits of the platform and ensure successful deployment.
Pros
- Reliable
- Efficient Service
- Effective Service
- Inspires Innovation
Vimal G.
- Role: Consultant
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jun 2026
Strong Zero Trust Platform
Likeliness to Recommend
What differentiates Zscaler Zero Trust Exchange from other similar products?
Provides security enforcement from the cloud Users can securely access internet, SaaS, and private applications without backhauling all traffic to the data center which add up latency Gives better visibility, centralized policy control, and reduces dependency on location-based trust like for road wariirors.
What is your favorite aspect of this product?
Applying consistent security policies Centralized logging, policy visibility, and integration with identity providers make troubleshooting more easier. ZPA is especially useful because it gives application level access not network level access that reduces attack surface.
What do you dislike most about this product?
Troubleshooting becomes complicated when multiple features and components are used. SSL inspection needs to be planned well else it will break application performance and user expereinece will be worst.
What recommendations would you give to someone considering this product?
Proper planning along with network team , endpoint team, security team and application team is required to make it scalable and better solution. There are so many components offerring please use them wisely in your network. Dont make it too complicated to identify issue,
Pros
- Enables Productivity
- Saves Time
- Respectful
- Client Friendly Policies
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
Pros
- Includes Product Enhancements
- Friendly Negotiation
- Helps Innovate
- Enables Productivity
Cons
- Less Effective Service
