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Zoho

Zoho People

Composite Score

8.7 /10

CX Score

8.9 /10

94 Reviews Write a Review

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

Company Details

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

6 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

6 Top Rated Capabilities

7 Top Rated Features

2023

7 Top Rated Capabilities

5 Top Rated Features

2022

Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

95 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

4% Negative

5% Neutral

91% Positive

Pros

Reliable
Fair
Helps Innovate
Transparent

Feature Ratings

Average 83

Time Capture Physical

Shift Management

Time Capture

Staffing

Absence Management

Workforce Scheduling

Rate Policies

Workforce Dashboards and Reporting

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

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Zoho People Reviews

Aditya D.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2025

A Solid HR Solution with Useful Features

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

Zoho People just makes HR stuff way easier. You can track leaves, attendance, and performance all in one place, and it’s not super confusing like other software out there

What is your favorite aspect of this product?

I really like how easy it is to manage attendance, leaves, and performance all in one place. It just makes HR life so much simpler

What do you dislike most about this product?

It can feel a bit clunky sometimes, especially when trying to generate detailed reports or navigate certain features.

What recommendations would you give to someone considering this product?

I’d say go for it, especially if you want something that makes HR tasks simple.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Alessia M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Amazing Workforce Management Solution For Business

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

It houses great workforce management and supports scaling which makes it unique among its competitors

What is your favorite aspect of this product?

Using Zoho People is straightforward. Comes with great features for managing workforce and promoting productivity. It is cost effective and a multipurpose tool for HR functions.

What do you dislike most about this product?

Nothing really serious has failed about Zoho People.

What recommendations would you give to someone considering this product?

For effective workforce management, I'm recommending Zoho People. We have used it for over 4 years and it has been awesome.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Amy S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Stunning with predictive analytics for decisions.

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Stunning with visual dashboards, customizable KPIs and predictive analytics.

What is your favorite aspect of this product?

HR analytics and advanced reporting are super helpful with making data driven decision quickly.

What do you dislike most about this product?

Great tool with HCM which can't complaining about.

What recommendations would you give to someone considering this product?

Stunning dashboard,KPIs and predictive analytics are dependable for making data driven decisions.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Zoho People

What is Zoho People?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoho People Ratings

86 Likeliness to Recommend

2 Since last award

95 Plan to Renew

2 Since last award

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Zoho People Reviews

Aditya D.

A Solid HR Solution with Useful Features

Likeliness to Recommend

Pros

Alessia M.

Amazing Workforce Management Solution For Business

Likeliness to Recommend

Pros

Amy S.

Stunning with predictive analytics for decisions.

Likeliness to Recommend

Pros

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Title

2
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2
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1
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Feature Ratings

Time Capture Physical

Shift Management

Time Capture

Staffing

Absence Management

Workforce Scheduling

Rate Policies

Workforce Dashboards and Reporting

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support