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Zoho

Zoho Meeting

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Meeting
8.8 /10

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details


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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

0% Negative
4% Neutral
96% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Effective Service
  • Caring

Feature Ratings

Average 82

Instant Messaging

85

File Transfer

84

Audio Conferencing VoIP

83

Video Conferencing

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

82

Keyboard Mouse Control

82

Audio Controls

82

Application Share

81

Screen Share

81

Virtual Whiteboard

80

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Quality of Features

81

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Meeting Reviews

Barnes' B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Conferencing in a secure environment

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

The simplicity of the complete setup is the finest feature of this program! T his application delivers the same functionality as the "BIG NAME" webinar providers at a more affordable cost. Since I only use webinars once a month for my business, I was seeking a product that would fit within my budget. The earlier applications I utilized didn't provide any reasonably priced alternatives for how frequently I did business.

What is your favorite aspect of this product?

In our meetings, we employ a variety of presenters with various backgrounds and presenting styles. A benefit is the ability to send out reminders to keep a webinar's time fresh. It is a cheap tool with many fundamental functions, making it simple to use and adapt to your professional activity. This application includes several options for setting up everything from individual conversations to webinar conferences, making it more effective and dependable.

What do you dislike most about this product?

The most recent version of the Zoho Meeting Android app crashes much too often. I've tried removing it from my Android phone, but it didn't work either; other most recent Android versions operate just fine. Toll- There should be more nations that offer free VoIP lines.

What recommendations would you give to someone considering this product?

Just before COVID hit, I just launched a training and consultancy business. I am still able to provide virtual training events at a reasonable price, which enables me to charge less for my services than many of my rivals. Due to Zoho Meeting's straightforward and user-friendly design, I also saw that users were becoming more accustomed to participating in such digital meetings and conferences.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Dylan A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A must-have business tool

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

For presentations, coaching sessions, and motivating business teams, we use Zoho Meeting. While working with Zoho Meeting, we successfully provided leadership training for up to 100 corporate clients simultaneously. We have been able to nurture our prospects and advance them through the funnel thanks to Zoho Meeting.

What is your favorite aspect of this product?

As a recruitment charge, I frequently communicate with customers and other branch staff or managers. Zoho has always been at my side in this formal setting. Compared to other programs that provide Business Platform services, Zoho is a fantastic substitute. Since there is a reasonably flat learning curve and most users understand it immediately, using Zoho has been simple. Its simplicity of usage is its best quality, in my opinion.

What do you dislike most about this product?

I believe that this lacks the in-advance procurement that is required is present because there are more advanced and very trustworthy instruments available. Personally, I don't think it is amusing because it's simply a web-based tool; there needs to be a desktop version as well.

What recommendations would you give to someone considering this product?

Overall, working with Zoho has been positive, especially with the Meeting App, which took full charge of our online seminars. It has provided remote support—especially during a pandemic when everyone is working from home but still feels connected. A conference call can be started online in seconds, allowing you to share your screen and present.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Jonathan D.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2022

incredibly useful tool for communication

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

The design of this tool is different and stands out from the others due to the easy understanding of its platform for employees and the communication of the company that this translates into more productivity.

What is your favorite aspect of this product?

My favorite aspect is how intuitive this tool is and all the recommendations it raises to make everything much more organized for communication. such as default messages and automatic messages depending on the question.

What do you dislike most about this product?

I have nothing negative to say about this tool because it has only brought benefits to employees and the organization of the company.

What recommendations would you give to someone considering this product?

I recommend trying it if you have the opportunity to see for yourself the qualities of this tool and its intuitive way of helping the user in everything.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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