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WorkJam

WorkJam

Composite Score
8.0 /10
CX Score
8.2 /10
Category
WorkJam
8.0 /10

What is WorkJam?

Drive the Customer Experience through the Employee Experience. Deploy Task Management, Employee Learning, Communication and more all on one app. As your Frontline Digital Workplace, WorkJam can sit within collaboration suites like Microsoft Teams or on its own to deliver a comprehensive competitive advantage to your operations. WorkJam offers proven ROI that delivers breakthrough results for your organization - Locally and Globally — enabling enterprises to achieve what we call frontline workforce orchestration.

Company Details


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WorkJam Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkJam?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 93

News Feeds, Alerts & Notifications

98

Newsletter Creation

98

Mobile

96

Instant Messaging

94

Single Sign-On (SSO)

91

Employee Directory

91

Emergency Notification

91

Application Integration

90

Intranet

89

Surveys and Polling

89

Pulse Surveys

86

Vendor Capability Ratings

Average 92

Ease of Customization

98

Quality of Features

98

Usability and Intuitiveness

96

Product Strategy and Rate of Improvement

95

Availability and Quality of Training

94

Ease of Implementation

92

Business Value Created

91

Ease of Data Integration

90

Breadth of Features

89

Vendor Support

86

Ease of IT Administration

80

WorkJam Reviews

Danna-jess Z.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

task and communication management.

Likeliness to Recommend

9 /10

What differentiates WorkJam from other similar products?

Workjam Is digital work point for frontier employees.

What is your favorite aspect of this product?

A1 stop look makes it straightforward for team members to examine their roster, submit accessibility requests, get communications, coaching and complete surveys. Team members may be assigned tasks that are joined to trainings, badges etc and complete to inform their team. Team members can use their phones which implies everything they have to assist their team and therefore the client is in their hand – no additional exploring through lists

What do you dislike most about this product?

Navigation within the app is kind of difficult, has typically featured login issues, and additionally the application has seen to be blinking down once during a while. Because the business is progressing within the virtual world, more options are often added to reinforce client interaction.

What recommendations would you give to someone considering this product?

It is super straightforward to start up. Conjointly helps to stay a check on varied groups tasks and is extremely convenient for sharing any information among groups. The utilization of work manager and shut the circle with the the manpower functionally with a vision to own one application for all team members creating their lives easier and permitting them to target the client. If you are looking for an application for solving these problems than this is for you and will be beneficial for you.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Inspires Innovation
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