WorkJam Customer Reviews 2025 | Employee Communications

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WorkJam

Composite Score

8.0 /10

CX Score

8.2 /10

7 Reviews Write a Review

What is WorkJam?

Drive the Customer Experience through the Employee Experience. Deploy Task Management, Employee Learning, Communication and more all on one app. As your Frontline Digital Workplace, WorkJam can sit within collaboration suites like Microsoft Teams or on its own to deliver a comprehensive competitive advantage to your operations. WorkJam offers proven ROI that delivers breakthrough results for your organization - Locally and Globally — enabling enterprises to achieve what we call frontline workforce orchestration.

Company Details

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WorkJam Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkJam?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 93

News Feeds, Alerts & Notifications

Newsletter Creation

Mobile

Instant Messaging

Single Sign-On (SSO)

Employee Directory

Emergency Notification

Application Integration

Intranet

Surveys and Polling

Pulse Surveys

Vendor Capability Ratings

Average 92

Ease of Customization

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration

WorkJam Reviews

Riya D.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Makes my team communication best with its features

Likeliness to Recommend

10 /10

What differentiates WorkJam from other similar products?

Its user-friendly interface which makes employee engagement simple and effective.

What is your favorite aspect of this product?

Smooth interaction and quick sharing of updates among team members.

What do you dislike most about this product?

Limited customization options

What recommendations would you give to someone considering this product?

My recommendation will be that it makes the team’s workflow smooth and drives better communication.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Omobolaji O.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Powerful tool with room to grow.

Likeliness to Recommend

9 /10

What differentiates WorkJam from other similar products?

WorkJam stands out with its all-in-one platform for scheduling, communication, and task management, tailored specifically for frontline and hourly workers.

What is your favorite aspect of this product?

My favorite aspect is its user-friendly interface that simplifies scheduling and communication for frontline teams.

What do you dislike most about this product?

The most common potential drawback could be its limited customization options and occasional complexity in navigating advanced features.

What recommendations would you give to someone considering this product?

I would recommend trying a demo or free trial to evaluate its fit for your team’s needs, and ensure it aligns with your workflow and goals.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oni O.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Great tool, needs better analytics and integration

Likeliness to Recommend

10 /10

What differentiates WorkJam from other similar products?

WorkJam stands out with real-time workforce management, employee engagement tools, and seamless shift scheduling.

What is your favorite aspect of this product?

Its real-time workforce management and seamless employee engagement features enhance productivity and communication.

What do you dislike most about this product?

Limited analytics, integration challenges, and a need for more AI-driven automation.

What recommendations would you give to someone considering this product?

Evaluate its integrations, test workforce management features, and ensure it meets your analytics and automation needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

WorkJam

What is WorkJam?

Company Details

Need Assistance?

WorkJam Ratings

93 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love WorkJam?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Instant Messaging Real-time, text-based communication between two or more people

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Intranet Private network that allows collaboration and storage of sensitive documents.

Surveys and Polling Ability to survey employees and gather feedback.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

WorkJam Reviews

Riya D.

Makes my team communication best with its features

Likeliness to Recommend

Pros

Omobolaji O.

Powerful tool with room to grow.

Likeliness to Recommend

Pros

Oni O.

Great tool, needs better analytics and integration

Likeliness to Recommend

Pros

Title

Feature Ratings

News Feeds, Alerts & Notifications

Newsletter Creation

Mobile

Instant Messaging

Single Sign-On (SSO)

Employee Directory

Emergency Notification

Application Integration

Intranet

Surveys and Polling

Pulse Surveys

Vendor Capability Ratings

Ease of Customization

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration