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Workgrid

Workgrid

Composite Score
8.4 /10
CX Score
8.9 /10
Category
Workgrid
8.4 /10

What is Workgrid?

Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.

Company Details


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Awards & Recognition

Workgrid won the following awards in the Digital Workplace category

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Workgrid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workgrid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workgrid?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Instant Messaging

91

News Feed

90

Virtual Floor Plans

90

Interactive Organizational Chart

89

Customizable Branding

89

Department Zones

89

Integrations

88

Reporting and Analytics

88

End-User Workflow Customization

88

File Sharing Collaboration

87

Employee Directory

87

Vendor Capability Ratings

Average 84

Breadth of Features

86

Ease of IT Administration

86

Quality of Features

85

Product Strategy and Rate of Improvement

85

Vendor Support

84

Availability and Quality of Training

83

Ease of Data Integration

83

Business Value Created

83

Usability and Intuitiveness

83

Ease of Customization

83

Ease of Implementation

82

Workgrid Videos

Workgrid Reviews

Kimberly P.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product I rely on daily

Likeliness to Recommend

10 /10

What differentiates Workgrid from other similar products?

The Chatbot is a big differentiator. When you solve a problem once, it is nice to have a place to document this and have a central resource for everyone on your front line to use.

What is your favorite aspect of this product?

Using Workflows to track all of my onboarding tasks for HR, the Manager and for training new employees.

What do you dislike most about this product?

I would like to take advantage of more integrations.

What recommendations would you give to someone considering this product?

Create ownership and goals for each feature set of the product. Keep your content fresh and implement a variety of features for your users to keep them interested and engaged. Give your employees delighters they want so they come and see your priorities for them, such as communications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Everything I need is in one spot!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Andrew H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Necessary tool to meet goals

Likeliness to Recommend

9 /10

What differentiates Workgrid from other similar products?

It is an efficient communication tool for current work teams, which even work remotely, this communication system, unlike other similar ones, allows the user to have constant notifications, about processes or project courses, also it is not a complex platform what guarantees a greater amount of positive experiences that will increase the flow of work within the organization

What is your favorite aspect of this product?

The integration system of tool makes it a really functional system in addition to allowing it to be a tool that can be adapted to the work area in which it is within the organization, something that many professionals could consider a flexible tool

What do you dislike most about this product?

It is not a tool that requires more complexities so I have no complaints so far

What recommendations would you give to someone considering this product?

It reduces the execution time of processes since it is quite complete and it is not required to have to go to other tools

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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