What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
AI Tools
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Edimar B.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2024
Its complicated to start without help
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
A large and active community of users, developers, and support resources, including forums, documentation, and tutorials.
What is your favorite aspect of this product?
The availability of various themes and customization options to create unique and visually appealing websites tailored to their needs.
What do you dislike most about this product?
For beginners, learning curve is complicated when it comes to understanding all the features, settings, and customization options available.
What recommendations would you give to someone considering this product?
Join the WordPress.com community forums, it will help a lot.
Pros
- Transparent
- Continually Improving Product
- Performance Enhancing
- Unique Features
Isabela P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Non applicable
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I don’t really like the platform, not so easy to use
What do you dislike most about this product?
Non applicable
What recommendations would you give to someone considering this product?
I don’t recommend
Pros
- Saves Time
- Caring
- Altruistic
- Client's Interest First
Cons
- Inhibits Innovation
- Slower Product Innovation
- Security Frustrates
Pieter A.
- Role: C-Level
- Industry: Construction
- Involvement: End User of Application
Submitted Feb 2024
All my web pages are created with WordPress
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Compared to when I started fifteen years ago, they have greatly simplified the publishing and SEO processes. Plus, they've simplified the coding process, which is especially helpful when it comes to things like designating material as sponsored and creating follow and no-follow links. In the past, I had to manually add the necessary code to my article in the coding area to make sure the links followed the instructions or not.
What do you dislike most about this product?
Wordpress changes things up when they upgrade the backend, and I don't always like them since it takes me a while to adjust to them. However, they only do it every so often, and Wordpress offers assistance and education for all of their changes.In my never-ending quest to get everything done, I simply never seem to have the time to study anything new. Wordpress doesn't need this at all; I just need it for my own purposes. There is no better platform than WordPress, thus I would never use anything else.
What recommendations would you give to someone considering this product?
Any marketing or web development team with HTML and JavaScript coding chops would be great fits for WordPress. It yields the same amount as you invested. If your company lacks technical expertise or has an HTML/Web developer on staff, this may not be the best fit. Nonetheless, general Users can become proficient users with sufficient documentation and assistance material available.
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
