What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
AI Tools
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Naveen S.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Professional and User Friendly CMS
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress boasts a user-friendly interface that facilitated my seamless adoption. Its intuitive controls empower users to organize and manage websites professionally. The platform offers a vast array of plugins for seamless integration, enhancing functionality. Notably, its stellar customer support swiftly resolves any issues encountered, ensuring minimal downtime. Additionally, WordPress offers a diverse selection of both free and premium themes, catering to various design preferences and needs, further enriching the user experience.
What is your favorite aspect of this product?
WordPress often praised by users is its extensive ecosystem of plugins and themes. These plugins and themes allow users to customize their websites extensively, adding functionality and aesthetic appeal without needing advanced technical skills. This flexibility empowers users to create unique and professional-looking websites tailored to their specific needs and preferences.
What do you dislike most about this product?
While WordPress upgrades can sometimes introduce changes that take time to adjust to, they are infrequent, and the platform offers support and education to ease the transition. Personally, adapting to new features can feel time-consuming, but it's a minor inconvenience considering WordPress's overall excellence. Despite occasional challenges, I wouldn't consider using any other platform, as WordPress remains the best choice for me.
What recommendations would you give to someone considering this product?
my recommendations for someone considering WordPress are: 1. Take advantage of its user-friendly interface. 2. Explore its extensive library of plugins and themes. 3. Utilize available support and education resources. 4. Keep an open mind when adapting to updates and changes. 5. Invest time in learning the platform to maximize its potential for your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dan T.
- Role: Operations
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and implement. 5 stars.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Lots of support from forums when you need it.
What is your favorite aspect of this product?
It's all about the plugins.
What do you dislike most about this product?
Security can be an issue sometimes.
What recommendations would you give to someone considering this product?
Try the free version first.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Priyadarshi U.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
Best user-friendly interface!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out with its intuitive interface, extensive customization options, and seamless integration of powerful plugins, making it the top choice for users seeking a versatile and user-friendly website creation platform.
What is your favorite aspect of this product?
The flexibility and ease of use. No need for extensive technical expertise.
What do you dislike most about this product?
Limitation of not being able to use SEO in the beginner's plan.
What recommendations would you give to someone considering this product?
Before you start with WordPress.com, make sure to pick the right plan for your website needs and take advantage of the platform's help to customize it just the way you want.
Pros
- Reliable
- Trustworthy
- Effective Service
- Inspires Innovation
