What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
AI Tools
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Yashovardhan J.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2024
Super easy for blogs
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is a easy for starting blogs, perfect if you're new to websites. Just know it might not be the best fit for super complex sites.
What is your favorite aspect of this product?
It's easy to use WordPress with its drag-and-drop option for website designing., It lets you skip the tech headaches and jump right into blogging. You can focus on your creative ideas without getting bogged down in code.
What do you dislike most about this product?
There are no aspects of this product that are not useful, but sometimes we can not design complex websites.
What recommendations would you give to someone considering this product?
WordPress is awesome for blogs! Super easy to use, perfect for newbies. Just know it might not be the best fit for super fancy websites. Great for bloggers who want easy, explore other options for fancy stuff.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sai A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Best platform for web desging.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has open source nature and an extensive plugin ecosystem.
What is your favorite aspect of this product?
Its user-friendly interface makes it accessible to users with varying levels of technical expertise.
What do you dislike most about this product?
Slow page loading times need server upgrades.
What recommendations would you give to someone considering this product?
while considering WordPress ensure thorough planning, prioritize learning, and explore every option for the best results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mahika T.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2024
Wordpress gives the VIP Experience
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Here's the thing: with Platinum, you get the full power and flexibility of WordPress, but with the added bonus of VIP treatment from the WordPress gurus themselves. They provide premium support, which is a lifesaver when you're elbow-deep in code or wrestling with a plugin gone rogue.
What is your favorite aspect of this product?
Running an e-commerce store is stressful enough without website worries. Knowing that with Platinum, I have access to priority support from WordPress themselves is a game-changer. Need help troubleshooting a complex plugin issue? No sweat! The WordPress wizards are just a phone call or email away.
What do you dislike most about this product?
Look, all that VIP treatment comes with a hefty price tag. For smaller stores, the cost of Platinum might be a bit much to swallow. Also, some of the premium themes and plugins, while undeniably snazzy, can feel a bit restrictive in terms of customization.
What recommendations would you give to someone considering this product?
The peace of mind from premium support and the access to exclusive features can be a huge advantage. However, if you're just starting out or have a limited budget, the free version of WordPress might be a better fit for now.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Inspires Innovation
