What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Transparent
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2024
Empowering Online Presence: The WordPress Path
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Jasrah ..
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Easy to use.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com differentiates itself from other similar products through its ease of use, built-in hosting, and strong community support. It offers a seamless experience for users who want to set up a website without dealing with technical aspects like server management. Additionally, it integrates with a vast array of plugins and themes from the WordPress ecosystem, providing extensive customization options. The platform's scalability, from personal blogs to complex business sites, and its robust content management capabilities further set it apart from competitors.
What is your favorite aspect of this product?
My favorite aspect of WordPress.com is its ease of use combined with powerful customization options, allowing both beginners and advanced users to create and manage professional websites effortlessly.
What do you dislike most about this product?
I dislike the limited flexibility and customization options available on WordPress.com compared to the self-hosted WordPress.org, especially for advanced users and developers.
What recommendations would you give to someone considering this product?
For someone considering WordPress.com, I'd recommend it if you're looking for a user-friendly platform with built-in hosting and a strong community. It's great for beginners and those who want to quickly set up a website without dealing with technical details. However, if you're an advanced user or developer needing more flexibility and customization options, you might prefer self-hosted WordPress.org.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Wordpress is easy to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has more templates to customize to create good looking websites faster compared to other site builders
What is your favorite aspect of this product?
I like the different plugins in Wordpress which adds the functionality to the website which saves more time while creating websites
What do you dislike most about this product?
They do not support email hosting which makes to have the use of third parties to host emails which turn to be more expensive
What recommendations would you give to someone considering this product?
Yes, I would recommend Wordpress because it is easy to use and comes at a good price
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
