What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
AI Tools
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Rajat R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use Wordpress to design any website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress supports direct Integration of Google Analytics and Google Ads at no extra cost which other site builder tools do not offer at the moment and this makes WordPress.com a good tool for me from other tools that I have used.
What is your favorite aspect of this product?
I like the WordPress themes, they can be customized to create a good looking website which loads faster due to the minimum CSS codes in them, also the presence of plugins makes website designing more easier since you can add any functionality with the use of plugin
What do you dislike most about this product?
Unless when you are a developer but editing themes and plugins within WordPress requires technical knowledge in coding which may need to hiring a developer if you are not hence costing more money but besides that, I have not seen any issue with this tool yet.
What recommendations would you give to someone considering this product?
Yes, I would recommend this tool because of its fair pricing
Pros
- Effective Service
- Fair
- Altruistic
- Generous Negotitation
Anant U.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Fastest Websites Creation Product
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The wide and diverse templates, easy integration, Effective website hosting and Website Analytics
What is your favorite aspect of this product?
Drag and drop features for productivity
What do you dislike most about this product?
The User interface is not very intuitive and may be difficult to understand for beginners.
What recommendations would you give to someone considering this product?
Watch the tutorials offered by them and also try there demo to better understand you website requirement.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Mary H.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2024
Great for freelancers and personal use!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's free, relatively easy to learn, really well known and trusted
What is your favorite aspect of this product?
I can add things to my portfolio quickly and easily and update in real time
What do you dislike most about this product?
It can be a little tricky to learn and is not as intuitive as I would like. My site is also not super mobile friendly
What recommendations would you give to someone considering this product?
Great for personal and freelance use, might want to use something more advance for enterprise sites
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
