What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Transparent
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
Standard Templates
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Muhammad A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Ability to choose premium themes
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ability to use premium themes and intuitive interface
What is your favorite aspect of this product?
Beginners friendly
What do you dislike most about this product?
Suspension of accounts without notice
What recommendations would you give to someone considering this product?
It's a good bargain especially when you are starting out
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Shikher G.
- Role: Consultant
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2023
Best Website builder out there!!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com provides many different types of plugins, which help to incrase the website functionality. Wordpress.com blogs are also SEO friendly which ranks well in google search comapred to other similar products out there..
What is your favorite aspect of this product?
Easy to use features, we can implemet or integrate third party products easily (like - GA, GSC and Microsft clarity) and the wide range of plugins available.
What do you dislike most about this product?
The Speed of the websites that we build could be better, we need to install different types of plugins to make it faster, this should be provided by the wordpress.com.
What recommendations would you give to someone considering this product?
Please install less number of plugins to make website effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Yash W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy customization for deplying websites quickly
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out with its user-friendly interface, extensive customization options, and a vast community. It offers numerous themes and plugins, making it versatile for various website needs. Its ease of use and strong support network make it a go-to choice for both beginners and professionals.
What is your favorite aspect of this product?
WordPress.com is different because it easy to use and has free options. Other products maybe not free or harder to use. WordPress.com is good for blogs and websites, with lots of designs. Other products might not have as much designs or be as simple.
What do you dislike most about this product?
Wordpress.com makes it hard to change how your blogs looks. They give limited designs and stuff. Also, it's not so easy to use for new people. They should make it simpler.
What recommendations would you give to someone considering this product?
If you think to use Wordpress.com, it's good for blogs and small sites. Easy to start and lots of designs. But, if you want do big things, maybe not best. Costs for extra stuff. Look other options too, for more controls and features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
