What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
Henrique C.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2022
easy to use, but crashes often causing slowdowns
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Many features and Cisco support is very good
What is your favorite aspect of this product?
The Cisco Support and features
What do you dislike most about this product?
very high values
What recommendations would you give to someone considering this product?
it is a very good product that offers good support and many features for your organization but the value is high
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Respectful
Cons
- Less Generous
- Vendor's Interest First
- Commodity Features
Sanjay Kumar C.
- Role: Operations
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Apr 2022
My little experience shows much about webex which
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
For the New user, it is very difficult to operate, So it should be very visual and Most of the features to be coded in this product
What is your favorite aspect of this product?
Video. Audio and Graphics are very good but Need more improvement if compare with competitor.
What do you dislike most about this product?
There is problem to connect with mobile data, (no problem wifi connection ). we can not share large file or data. Returning back to the meeting is very pain ( We do rejoin the meeting). No way to re order the attendance meeting in formal way. We can not stop the participant from sharing screen.
What recommendations would you give to someone considering this product?
I had bad experience in this product to handle. So now i am not in the stage of suggesting to anyone because i am not using it now. So try it product.
Pros
- Security Protects
- Helps Innovate
- Efficient Service
- Effective Service
Cons
- Less Reliable
- Less Performance Enhancing
- Commodity Features
ALPER S.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2022
indispensable for our meetings and conferences.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco Webex provides online meetings, online web conferencing, and video conferencing application. successful software. This app you can have many features like webinars, conferences, online training, online lectures, sales demonstrations.
What is your favorite aspect of this product?
stands out for its safety. First of all, it is very good that it is cloud-based. It provides quality audio, video and content transfer.
What do you dislike most about this product?
I have not had any negative experience
What recommendations would you give to someone considering this product?
I definitely recommend it, it is a successful and safe software. cisco quality after all
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
