
What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews

Paul C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Top-notch meeting solution
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Some important things are mentioned below. 1. The ability to record meetings and take notes makes it easier to recall what was discussed. 2. Bots in groups provide us with notifications. It is employed by teams that focus on particular issues. 3. In one app, we can smoothly transition between meetings, phone calls, and chatting.
What is your favorite aspect of this product?
I'm using Webex for a long time and all of its functions amazed me. I find in the whole journey that Webex is an excellent video and audio conferencing application. The main aspect I like is that I can easily connect with even a low internet bandwidth and that doesn't affect the quality of meetings. I used it on multiple devices for example it works well on all mobile devices, including Android and iPhone.
What do you dislike most about this product?
It seems to struggle when the network speed is limited, and the software needs a most powerful computer to run smoothly. Apps for smartphones have some bugs that must be eliminated so we can have the same experience with the smart as we have with computers.
What recommendations would you give to someone considering this product?
I surely recommend you because Webex works best when used during online meetings. I'm in favor of this too because I personally use it for meetings, video conferences, and audio calls and had an amazing experience with it. Their whiteboard feature was really helpful to me because my clients understand clearly through it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Allan k.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Full attendance of meetings with Webex.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
This platform has got key features and those features is the Jabber connectivity which enable joining of audio-only bridge through mobile phone which really help whenever internet connection is low. This helps one to remain connected even without internet.
What is your favorite aspect of this product?
The fact the we are connected entirely with fellow colleagues is a great thing to be proud of.
What do you dislike most about this product?
No cons at all.
What recommendations would you give to someone considering this product?
I highly recommend this platform for superb connection with fellow teammates.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service

Saylor A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Webex – A Consistent Communication Platform
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
The interface is quite easy and simple to use. It contains a free trial version for the users’ and also provide them with high display video conferencing ability. Users’ can create their own meeting or conferencing rooms.
What is your favorite aspect of this product?
It allows users’ to make audio/video calls and messaging and have group conversations as well. It does not contain a time limit to the meeting or webinar. The participant limit is up to 200 people in a meeting. It provides users’ with the ability to give feedback.
What do you dislike most about this product?
The functionalities on pc and IOS devices are limited. The full range functions are not provided by which many people lose their interest. There are certain errors and bugs which makes it hard for the users’ to recognize some functions.
What recommendations would you give to someone considering this product?
It should remove errors and bugs for better user experience. The full-range functionalities should be provided to IOS and pc users’ as well. It would enhance the number of audience.
Pros
- Helps Innovate
- Inspires Innovation
- Caring
- Saves Time