What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
Uchenna K.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Easily disappoints
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Nothing spectacular
What is your favorite aspect of this product?
None as it hasn't served it purpose.
What do you dislike most about this product?
Poor GUI easily integrated with 3rd party platform
What recommendations would you give to someone considering this product?
Disappointing.
Pros
- Efficient Service
- Saves Time
- Respectful
- Transparent
Mohiuddin R.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2022
App provides everything.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
The ability to escalate VoIP calls to meetings, exchange huge files, collaborate on whiteboards, and use real-time language translation are among of Webex App's finest capabilities. We have faith in its efficiency, caliber, scalability, and dependability because it is driven by Cisco. offers noise cancellation, voice improvements, and end-to-end encryption.
What is your favorite aspect of this product?
It can also identify the gestures made by attendees during meetings. Up to 100,000 people can participate in a video conference using the Webex App. During meetings and conferences, quizzes and polls with live results can be shown to the attendees. Additionally, it offers affordable plug-and-play gadgets for homes and businesses that signal the arrival of the future of the hybrid workplace.
What do you dislike most about this product?
On-screen sharing uses a lot of RAM and occasionally causes instability in other applications. Additionally, the general user interface may be updated to reflect current business trends. As we have to wait longer for a response, the webex service assistance might also be improved.
What recommendations would you give to someone considering this product?
First webex calling app should be tried.
Pros
- Unique Features
- Effective Service
- Saves Time
- Altruistic
Cons
- Less Performance Enhancing
Caroline c.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
An excellent medium for interactive communication
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Unlike many other platforms, Webex is an excellent tool for online group meetings. It's the most effective way to start talking to a wide variety of people simultaneously across geographic borders in a contained environment. It allows users to communicate through Instant messaging, phone, video chat, in-person meetings, file sharing, and more.
What is your favorite aspect of this product?
The Webex App is a great all-around option for business instant messaging. It works on any device with a browser, including computers and smartphones. Using Webex, the team can communicate and work together effectively and efficiently. Instant Messaging and audio/video calls allow for constant communication and feedback on the project's progress. It enables tools like polls and Q&As to be included for more audience interaction.
What do you dislike most about this product?
When opening the app, the messages don't always appear immediately. It's possible that network problems are to blame, but this might impede the team's ability to communicate with one another effectively. Also, when it comes to Microsoft Office, Webex does not work with older versions. The inability to wait in the lobby while a Personal Room is shut out was the system's most significant flaw in my experience.
What recommendations would you give to someone considering this product?
When it comes to video and audio conferencing, team collaboration, and instant messaging, Webex is a great option. It has room for improvement, but it will meet your requirements. Many of my gatherings are now online, allowing us to work remotely. Without hesitation, I would suggest this to anybody wishing to install an enterprise-wide Instant Messaging system.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Inspires Innovation
