
What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
Damiano B.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2022
Great and complex program
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
is more professional respsect zoom or google meet
What is your favorite aspect of this product?
I have mostly liked the video conference plus I have used it for personal room and i have 100% satisfied with its services. The screen sharing is exceptionally smooth and juggling host rights amongst the participants are effortless. Webex was the best solution for its stability and ease of use on both desktop and mobile devices.
What do you dislike most about this product?
At the end of the meeting with my students I wanted to have quick access to the recording to be able to share it with those who could not connect and sometimes it took a long time to generate the link with the recording of the session. Most dislike feature for me is the User Interface of Webex. It's complicated for new users especially. Need to make it more user friendly
What recommendations would you give to someone considering this product?
you need to do some experience to use alle the features
Pros
- Trustworthy
- Saves Time
- Helps Innovate
- Reliable
Cons
- Vendor's Interest First

Mahinour S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2022
Amazing for meetings and webinars
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
I love hosting webinars on Webex, the ability to practice before the webinar and engage the audience during the webinar with Q&A and polls..
What is your favorite aspect of this product?
Running webinars on Webex and meetings
What do you dislike most about this product?
Nothing at the moment to mention
What recommendations would you give to someone considering this product?
If you are working with corporate clients, it's more reliable and safe to run meetings.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features

Nayab F.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Webex - A platform to connect virtually over web
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex is a brilliant platform for connecting with your peers and colleagues virtually over the internet from anywhere in the world. It has lot of features like screen sharing, file sharing, online chatting, recording and more. Also the webex sessions are very secure as they are encrypted.
What is your favorite aspect of this product?
It's recording feature is very great as one can record sessions on webex. Hence the presentations and conversations can be recorded for future reference and can be played back whenever required.
What do you dislike most about this product?
The product is very useful and there is nothing to dislike. One can do video and web conferencing very easily with webex. Also the platform is very easy to use.
What recommendations would you give to someone considering this product?
I would surely recommend others to go ahead with this product as it has lot of features and the product is very reliable and stable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity