What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
Mahinour A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
The best video conferencing tool for enterprises
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
I've tried webex & I've also used Zoom, Webex is much suitable when we meet with larger organizations / enterprises.
What is your favorite aspect of this product?
We like the ability to set up automation to send email with meeting recordings and transcripts to all meeting attendees.
What do you dislike most about this product?
Zoom is more easy to use, more simple when compared to Webex, webex is more challenging TBH
What recommendations would you give to someone considering this product?
Zoom is more suitable with 1 to 1 meetings, small organizations, also with the free version you have up to 40 minumtes . Webex is much more challenging, more suitable for enterprises and also has a free version btw.
Pros
- Saves Time
- Efficient Service
- Effective Service
- Caring
Sulaiman O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Good communication product for business enterprise
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
High resolution and instant collaboration
What is your favorite aspect of this product?
Good comminucation features
What do you dislike most about this product?
High network Bandwidth usage
What recommendations would you give to someone considering this product?
Good conferencing product for commuication
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Client Friendly Policies
Clarissa S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
The best support platform on the market
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Users may arrange virtual meetings with customers or coworkers and join them via audio and video chats using the app's built-in WebEx functionality. Because of this, I'm interested in downloading this app.
What is your favorite aspect of this product?
Virtual meetings and the ability to share screens have been useful for the international consulting work I perform, as they eliminate the need for costly and time-consuming travel and provide a more personal and intimate means of communicating with a large group of coworkers all at once.
What do you dislike most about this product?
The Webex team often updates its software and relocates frequently used functionality. It's not uncommon for this to occur suddenly and create some uncomfortable moments during a presentation.
What recommendations would you give to someone considering this product?
When compared to Microsoft Outlook, I prefer Webex. The mine thinks it could accommodate gatherings of more than a hundred people rather well. If you're giving a presentation and need to switch screens or applications often, WebEx is a great tool to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
