
What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews

Leonel G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Webex Messaging is a comfortable space.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex Messaging is a comfortable space that has not allowed me to have a proper flow of meetings with all my coworkers. Every time each of these conferences starts, it is a pleasure that we have an interactive channel where we can discuss and exchange information files. immediately respecting the original formats, what makes this program our first option to call the main company personalities is the security and credibility that it offers to each of its users, this medium has not been of great help to multiply the messages that we want them to reach each of the company's employees in real time.
What is your favorite aspect of this product?
The good thing and what I like about this program is how dynamic it becomes with the digital whiteboard, this makes it much easier to expose and explain each of the projects that you start in my work environment, it is important that all our colleagues manage the same information is because we make them participate in each of the calls that we create through Webex Messaging, this program is really good, it meets our needs when communicating on the web, this program has free versions or trials that we like, since these types of versions usually lack options and space Webex Messaging has made it possible for me to enjoy its services.
What do you dislike most about this product?
We believe that the interface of this program can be improved, we are a great work team that usually meets and talks through this medium, but we are aware that in the first steps with this program it was difficult for us to fully understand the correct use of this program. program, the truth is somewhat confusing the first times you use it, it will depend on the practice time to master it.
What recommendations would you give to someone considering this product?
Webex Messaging is a program that allows us to be in contact with your coworkers, in each of the calls of this program it is nice how we can interact and exchange information instantly, this is a huge advantage for the development of any work team who are miles away or simply want to be spectators to study the same information that is exposed on the blackboard, without a doubt we recommend this great program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Jimena G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
Effective and secure messaging communication tool
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
This tool allows communication and collaboration in a more effective and secure way with your colleagues, partners and different clients using this wonderful messaging service, you can send larger files in a secure space which is well organized allowing you to save and search together with all your chats, collaborating with anyone who is outside the organization or company simply by adding their email address to a space
What is your favorite aspect of this product?
I like this messaging tool, because it allows successful and effective communication with clients, partners and colleagues. Through instant messaging allowing you to send larger files through a secure space that is neatly organized just by adding an email, facilitating quick and secure decision-making, improving productivity in a simple way, you can send messages and share files and add personality with anyone inside and outside the organization
What do you dislike most about this product?
I do not dislike this successful messaging tool at all, allowing you to always be in communication with clients, partners and anyone inside and outside the organization
What recommendations would you give to someone considering this product?
I recommend this very useful messaging tool for any company since you can send files much larger than usual in a safe and well-organized space, being able to save and search later along with different chats without any inconvenience, also collaborating easily with anyone who is outside the organization simply by adding your email address, this is the best communication channel, simple and very useful to use
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Martin L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Fantastic messaging tool
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Great for collaboration between users. Instant messaging is enabled. screen sharing and remote control.
What is your favorite aspect of this product?
Integration with other video conferencing applications. Ease of use when using with Webex boards. Provides reports and analytics.
What do you dislike most about this product?
Cisco devices requires specialized configurations.
What recommendations would you give to someone considering this product?
Great tool for collaboration between users and instant messaging from different locations
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity