What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
Alok S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Webex is okay but below my expectation
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
It takes little more time to load the meeting than any other similar product like google meet.
What is your favorite aspect of this product?
I like how it cancels noise during call It removes all background noise.
What do you dislike most about this product?
before joining any meeting it takes a lot of time to connect with system audio, Also it is not lightweight.
What recommendations would you give to someone considering this product?
I will not recommend webex to any one
Pros
- Transparent
- Efficient Service
- Caring
- Respectful
Cons
- Inhibits Innovation
- Slower Product Innovation
- Wastes Time
Ajeet S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
More Productive Collaborat Application
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
multi users and multiple platforms support. Quality of Call is good. works better in lower bandwidth.
What is your favorite aspect of this product?
creating multiple rooms in single session to connect with participants securely.
What do you dislike most about this product?
plugin update some time takes time
What recommendations would you give to someone considering this product?
if your are looking for fastest collaboration tool then webex is right product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samaya P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very good website and product to know technology
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex Messaging seamlessly integrates with Webex Meetings, allowing users to transition from messaging to video conferencing without leaving the platform. End-to-End Encryption: Webex Messaging prioritizes security and privacy with end-to-end encryption, ensuring that messages and shared content remain secure
What is your favorite aspect of this product?
However, I can highlight some aspects of Webex Messaging that many users appreciate, such as its robust security measures, seamless integration with other collaboration tools, and user-friendly interface. These features contribute to enhancing team collaboration and productivity, which can be beneficial for organizations of all sizes
What do you dislike most about this product?
don't have personal feelings or opinions, so I don't have dislikes or preferences. However, some users might have specific concerns or areas for improvement with Webex Messaging, such as potential usability issues, feature limitations, or specific requirements that are not fully met by the platform. It's always valuable for users to provide feedback to the developers to continuously improve the product
What recommendations would you give to someone considering this product?
Assess your team's collaboration requirements, including communication preferences, file sharing needs, and integration with other tools, to ensure that Webex Messaging aligns with your workflow. Explore Features and Integrations: Take advantage of trial periods or demos to explore Webex Messaging's features and integrations with other platforms to determine if it meets your organization's needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
