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Webex Messaging Logo Award Winner Product Badge
Webex Messaging Logo Award Winner Product Badge
Cisco Systems

Webex Messaging

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Messaging
8.8 /10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


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Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

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Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Helps Innovate
  • Reliable

Feature Ratings

Average 81

Voice and Video Collaboration

89

Screen Sharing

87

Instant Messaging

83

File Sharing Collaboration

82

Granular Access Management

82

Document Collaboration

81

Task Management

80

Notifications

80

Cross Platform Support

80

Integration With Productivity Tools

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Quality of Features

83

Ease of IT Administration

82

Ease of Data Integration

82

Breadth of Features

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

79

Webex Messaging Reviews

Vijay M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fast and efficient meeting tool

Likeliness to Recommend

9 /10

What differentiates Webex Messaging from other similar products?

Well, ya see, Webex Messaging stands out 'cause it's super easy to use and lets ya chat with ya team or friends real quick-like. It's got cool features like file sharing and emojis, makin' conversations more fun. Plus, ya can hop on video calls right from the chat, which is handy. It's kinda like havin' a virtual hangout spot for work or catchin' up with pals. Overall, it's just a real convenient way to stay connected and get stuff done together.

What is your favorite aspect of this product?

My favorite thing 'bout Webex Messaging is how it makes chattin' and workin' together so easy-peasy. Ya can send messages, share files, and even have video calls all in one place. It's like havin' a virtual office where ya can talk to ya team without leavin' ya seat. Plus, it's real handy 'cause ya can access it from ya phone or computer, so ya never miss a beat. Overall, it just makes stayin' connected with ya peeps and gettin' stuff done a breeze, and that's why I reckon it's so great.

What do you dislike most about this product?

Ya know, one thing I ain't too keen on 'bout Webex Messaging is that sometimes it can be a bit glitchy. Like, every now and then, messages might take a bit longer to send or ya might have trouble joinin' video calls. It ain't a big deal, but it can be kinda frustratin' when ya tryin' to have a smooth conversation or meetin'. I reckon if they fixed up them little bugs, it'd make the whole experience a whole lot better.

What recommendations would you give to someone considering this product?

Very good product

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Easy to use

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Friendly Negotiation
  • Security Protects
  • Helps Innovate

MalleswaraRao D.

  • Role: Operations
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Best Online Meeting Platform

Likeliness to Recommend

10 /10

What differentiates Webex Messaging from other similar products?

Combination with Webex Gatherings, Document Sharing and Cooperation,Security

What is your favorite aspect of this product?

Security as well scheduling the meetings as well the efficient collaboration and video conferencing

What do you dislike most about this product?

Nothing just the file sharing

What recommendations would you give to someone considering this product?

Assess Your Correspondence Needs: Consider your association's correspondence needs and whether Webex informing lines up with them. Evaluate factors, for example, group size, cooperation necessities, and the requirement for mix with different instruments. Time for testing: Exploit any times for testing presented by Webex to test the stage and check whether it meets your prerequisites. This will permit you to assess its highlights and ease of use in genuine situations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Messaging Comparisons

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