What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Screen Sharing
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Task Management
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Messaging Reviews
Zreen M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2025
Timely Messaging
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex Messaging is very stable and scalable.
What is your favorite aspect of this product?
All conversations on Webex Messaging are kept and history for conversation can not be automatically deleted. Therefore conversation can be reviewed after either kept or deleted by a user.
What do you dislike most about this product?
Webex Messaging is limited to Webex users.
What recommendations would you give to someone considering this product?
With Webex Messaging you can schedule messages or send them immediately therefore it ensures reliable communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Kalyani J.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
Stable for syncs from afar
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
With Cisco's stability, Webex meetings are a better way for remote teams to connect than Discord. It's my internet office where I can do work from anywhere.
What is your favorite aspect of this product?
The co-hosting lets me delegate managing the attendees, which makes my job easier. In-call, I can safely share files, which helps keep the conversation on track.
What do you dislike most about this product?
The interface is hard to use because it hides functions behind menus.
What recommendations would you give to someone considering this product?
If you know how to use it, WebEx Meetings is a reliable way to sync from afar.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Saves Time
Cons
- Less Transparent
- Less Caring
Jonathan P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
Parent meetings are a success
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex meetings are easier for school and family to use than teams, and parents like the link-based join feature. This is my online school for new information.
What is your favorite aspect of this product?
Parents who have trouble hearing can follow along with the subtitles. I can share meeting agendas through screen-sharing, which helps keep talks on track. The records save for parents who can't be there.
What do you dislike most about this product?
It's not easy to set up, and some parents have trouble with the computer prompts. The free plan limits the length of longer conversations, and customer service takes a long time to respond.
What recommendations would you give to someone considering this product?
Parent-teacher syncs work with WebEx talks, but parents need to be shown how to set them up.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
