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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Trello Reviews

Laura L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Suitable for multitasking

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Simple, flexible and powerful. All you need are boards, lists and cards to be able to clearly see who is doing what and the pending tasks. It is intuitive and easy to use. There are lots of tutorials to get the most out of it. I was taught at work how useful it is and now it is very useful for my personal life as well.

What is your favorite aspect of this product?

Trello is your software for organizing, sorting, planning and collaborating. Use it as a project management hub for a large team, or use it on your own to improve personal productivity. Managers and team members can view multiple steps of any project and quickly assess completed tasks, pending work, and see how assignments were organized.

What do you dislike most about this product?

Needs to be locked down a bit more once a card is created rather than allowing anyone to log in and make changes. It is very difficult to integrate the Trello workspace into Google Spreadsheets and Excel. The process is complicated. I would like to have a filter for all boards at once to see all tasks.

What recommendations would you give to someone considering this product?

You can use it for work. You can use it for fun. No matter how you use Trello, it will provide you, your organization, and your productivity with a single source of accurate, up-to-date information throughout the work management cycle of any project. Use Trello no matter where you're working. Use its free version or invest to access amazing features in Trello Standard, Trello Premium or Trello Enterprise. A visual tool composed of cards and columns to track the progress of a project. Think of Trello as a living digital whiteboard on the go.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Olga A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent team project management software.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Track team objectives, assign tasks, and exchange knowledge bases with them in order to complete assignments using the procedure necessary to achieve a particular level of quality in our work. We enhance project management, task responsibility, and administrative chores. OKR and completion tracking What has been done, where and with whom, what remains to be done, and by when

What is your favorite aspect of this product?

I prefer to put up the team board so that everyone is aware of what we're working on this week and the steps we must take to fulfill those assignments. On the board, it displays the current to-do, currently working on, and completed items. I enjoy the user-friendly interface, good project management tools, and the ability to add links and changes to cards, drag and drop across multiple stacks/channels, and see who's working on what.

What do you dislike most about this product?

I dislike user interface formatting rules. Markdown appears to be a bad choice over more traditional Microsoft Word/Slack editing tools. The graphical layout isn't very user-friendly, at least when using Trello on a PC browser, and some of my coworkers occasionally get lost when navigating to a new section.

What recommendations would you give to someone considering this product?

Trello easily outperforms Jira; cease using Google Sheets or Docs to exchange information or manage the performance and assigned tasks of your team. You will undoubtedly get some advantages by moving to Trello.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kristin M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Makes easy for teams to manage projects and task

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a visual tool that allows teams to manage any type of project and workflow, as well as monitor tasks. Add files, checklists or even automations: customize everything according to your team's needs. Just sign up, create a dashboard and you're ready to go. Simple, flexible and powerful. All you need are dashboards, lists and cards so you can clearly see who is doing what and what tasks are pending.

What is your favorite aspect of this product?

Regardless of the project or process, dashboards keep tasks organized and help keep work moving forward. You'll be able to see everything at a glance, from what's pending to what's already completed. The cards represent the tasks and can include all the information you need to get the job done. As you progress, move cards from one list to another to show their status. With custom fields you can do that and much more, as they bring process and formality to the workflow to meet the unique needs of your team.

What do you dislike most about this product?

Should be locked down a bit more once a card is created instead of allowing anyone to enter and make changes, they are not automatically placed at the end of the list. I have to drag it to the bottom of the list otherwise it will stay anywhere in between the list. The free version lacks advanced features and you will have to pay for a license if you have a large company with many users, you should improve the interfaces of the mobile version. The current one is not adequate and should be lighter to meet mobile UI standards.

What recommendations would you give to someone considering this product?

Assign responsibilities by adding members to project and task cards, and you'll never have to ask who does what again. Action and due dates go hand in hand. They're easy to set, hard to forget thanks to reminders, and hugely satisfying to check off that they're done. The best tool for coping with overwhelming tasks. Break large tasks into smaller ones, cross things off the list and check that the status bar is 100% complete. Easily integrate with the apps and services your team works with, such as Slack, Dropbox, Outlook, Gmail, Salesforce, InVision, Jira and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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