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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Trello Reviews

Yorvini Mariano R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

To-do lists with Trello are here

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

From our company we manage different projects for clients and we need to do many tasks together, through Trello we can order each of these tasks in the form of lists which allows us to have more control between them, besides being able to evaluate the progress of our projects and the employees who have contributed to them, the lists help a lot in our company, keeping up productivity over time.

What is your favorite aspect of this product?

The organization of all our tasks through Trello provides greater order in our company, things flow much more since we upgraded our system to this tool, Trello changed the way we distribute our projects and employees are much more comfortable using the tool. Without a doubt Trello is excellent for increasing the productivity of our employees and that tasks do not get lost along the way.

What do you dislike most about this product?

Multi-team projects are difficult to manage with Trello, as it is not easy to join them together resulting in having to look for other tools when these cases arise. We would like Trello to have many more integrations that can make the work much easier, such as being able to synchronize it with Google Calendar, to keep and measure the time in which projects are developed, and coordinate delivery dates of these.

What recommendations would you give to someone considering this product?

Trello is a cutting-edge option for small businesses that need to better organize their ideas and the way in which projects are worked, with its series of functions companies can manage much better than they already do and employees will have much more time to work on what is important and in a synchronized way, allowing performance evaluation and keeping customers happy with the progress of the projects being carried out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clayton H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A project collaboration tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello has made it simpler to collaborate and keep track of current tasks. It made it simpler for me to remember all the updates I needed to offer my manager during our meetings, which was the main thing it did for me every day. Trello allows my coworkers and me to collaborate from anywhere in the world, which saves us time and enhances our productivity.

What is your favorite aspect of this product?

By pressing Ctrl + V while the card is open, creating new cards and attaching files to existing ones is simple. Using different colors to name the cards may seem like a tiny detail, but it makes a tremendous difference, much like having a configurable background. Little to no prior knowledge is required to understand the fundamentals. The system is built so that each piece of material or information is displayed as a card, and everything is ordered in a single hierarchy.

What do you dislike most about this product?

Logging in has significantly gotten harder ever since Atlas Sian was acquired. My account's password reset link arrived hours after I requested it and quickly expired since it was a security measure. Merging, changing and integrating across different boards and people with other Trello accounts is challenging.

What recommendations would you give to someone considering this product?

Many of the features and functionalities are genuinely appreciated and helpful to us. As was mentioned earlier, you may use a few extensions to export your cards to Excel and generate reports. Although we can create many distinct fields, the free edition only permits one custom field per board. You can contact the staff if you have any issues, though we don't recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Briggs J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Visual project management tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello has been fantastic; we linked it with Microsoft Teams, and its support system made the onboarding process easy. We now use it all the time, and it works great for managing teams of up to 10 individuals. It's easy to combine personal and professional boards, and it keeps everything in order and on topic.

What is your favorite aspect of this product?

Trello, task management, and planning application have much of my faith. Teams will develop, organize, and prioritize investments using a flexible and user-friendly digital dashboard, increasing productivity. By allowing us to remove items we do not need when interacting with the activities, the ability to show and hide the drop-down menu that is located at the bottom of the screen when utilizing a workspace enables us to maximize our workspace space.

What do you dislike most about this product?

The app version does not allow you to zoom out due to the size of the cards. You may do it in your web browser. Both are searching online, and checking the settings didn't work for me. It can be challenging to assign specific sub-tasks to members. The various boards would have been much easier to access, which would have been great.

What recommendations would you give to someone considering this product?

Our team prepares cards for all the work done is in progress and completes and makes boards for each project, which is excellent for project management. We interact via the chat interface, and we've always been on time with a project. Editing is fluid and effortless. Encourages cooperation. Amazingly effective for both personal and business use. Because of its intuitive design and user-friendly interface, it is an excellent tool for beginners.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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