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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.3 /10

815 Reviews Write a Review

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

Filter By

6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Helps Innovate

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Task Management

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View Trello in this category (opens in a new tab)

Trello Reviews

Chelsea N.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Great for personal task and project organization

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Ease of mobile use

What is your favorite aspect of this product?

The visual board organization makes it easy to organize my tasks into categories

What do you dislike most about this product?

I've only used it in a personal capacity and it has everything I need

What recommendations would you give to someone considering this product?

If you like a kanban style organization with a visual organization of your tasks to do, this is good for you

Eddie B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The ease of use and ability to create and manage projects and tasks

What is your favorite aspect of this product?

The wonderful plugins you can purchase to enhance this product

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

Try the free version first to get a feel for the product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ben W.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Slow, steady development and dependable execution

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

I considered shiny alternatives several times from smaller developers that offered new or exciting features, but I found the dependable execution at Trello to generally triumph

What is your favorite aspect of this product?

Trello has a track record of solid execution and has developed as a platform for third-party developers to add customizable features, which in many cases is able to fill in gaps that the Trello product team has not yet addressed directly

What do you dislike most about this product?

Trello started as a Kanban board, and it did that very well. The industry morphed and began to demand more, and Trello was slow to respond. Ultimately, it feels like they hid any other views for interacting with data behind the paywall

What recommendations would you give to someone considering this product?

Start simple and begin using it. I iterated many times over the years, tweaking aspects of my workflow and adding more features. With patience, Trello can be extremely useful

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Cons

Commodity Features
Less Efficient Service
Leverages Incumbent Status

Latest Research

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Task Management

Trello Reviews

Chelsea N.

Great for personal task and project organization

Likeliness to Recommend

Eddie B.

Fantastic product

Likeliness to Recommend

Pros

Ben W.

Slow, steady development and dependable execution

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training