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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Trello Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2025

Great Addition to Atlassian Suite

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Less Efficient Service
  • Wastes Time

Priscilla A.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Trello's Task Master

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello's visual board layout and card-based system make it super intuitive and easy to use. The Kanban-style workflow lets me see tasks at a glance, and I love how customizable it is with Power-Ups and labels. It's very flexible and adaptable to different workflows and teams.

What is your favorite aspect of this product?

My favorite aspect of Trello is its boards, lists, and cards system. It's so visual and easy to use! I can organize tasks, track progress, and move cards around to prioritize work. It's super flexible and helps me stay on top of multiple projects.

What do you dislike most about this product?

I dislike that Trello can get cluttered and disorganized if not properly maintained. Without regular cleaning, old cards and lists can pile up, making it harder to find what I need. Also, some features require Power-Ups, which can add costs, and the free version has limitations.

What recommendations would you give to someone considering this product?

I'd recommend starting small, mapping out your workflow, and exploring Power-Ups to enhance functionality. Take advantage of Trello's flexibility to customize boards and cards to fit your needs. Also, consider team buy-in and training for a smooth rollout.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Laurentiu A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

One of the primary choices for projects manager

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello stands apart because it isn't trying to be everything. Dedicated to providing you with an intuitive, customizable visual dashboard that anyone can grasp in a matter of minutes. Now it's possible to maintain that simplicity while quietly accumulating intelligence with the aid of AI that summarizes, organizes, and suggests. For serious job organization, Trello is still a top pick thanks to its balance of clarity and lightness.

What is your favorite aspect of this product?

The best thing about Trello for me is having everything clear in one place, no matter where it comes from. Before, I was drowning in random reminders—emails, WhatsApp messages, sticky notes, you name it. My first week with Trello felt totally different: every new task just turned into a card, and the board became my map showing me where I stood. I didn’t need manuals or YouTube tutorials—within 10 minutes I already had a flow up and running. On top of that, the AI saves tons of time. For example, I typed “this should be done by Friday,” and it instantly created the card with that due date. Super handy.

What do you dislike most about this product?

One time a board accidentally went public because the permissions weren’t set up right. It wasn’t a huge deal, but it made me realize how important those settings are if you care about security.

What recommendations would you give to someone considering this product?

I would suggest trying it out on a tiny yet serious project first. Make a team dashboard and add all the things you would normally email or enter into Excel. You will be able to tell if Trello's visual design is suitable for you after a few days of using it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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