
What is Trello?
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Reliable
- Trustworthy
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Resource Management
Time & Expense Tracking
Mobile Access
Budget Management
Hierarchical Task Management
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Trello Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Great Addition to Atlassian Suite
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Commodity Features
- Less Efficient Service
- Wastes Time

Priscilla A.
- Role: Operations
- Industry: Agriculture
- Involvement: End User of Application
Submitted Sep 2025
Trello's Task Master
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello's visual board layout and card-based system make it super intuitive and easy to use. The Kanban-style workflow lets me see tasks at a glance, and I love how customizable it is with Power-Ups and labels. It's very flexible and adaptable to different workflows and teams.
What is your favorite aspect of this product?
My favorite aspect of Trello is its boards, lists, and cards system. It's so visual and easy to use! I can organize tasks, track progress, and move cards around to prioritize work. It's super flexible and helps me stay on top of multiple projects.
What do you dislike most about this product?
I dislike that Trello can get cluttered and disorganized if not properly maintained. Without regular cleaning, old cards and lists can pile up, making it harder to find what I need. Also, some features require Power-Ups, which can add costs, and the free version has limitations.
What recommendations would you give to someone considering this product?
I'd recommend starting small, mapping out your workflow, and exploring Power-Ups to enhance functionality. Take advantage of Trello's flexibility to customize boards and cards to fit your needs. Also, consider team buy-in and training for a smooth rollout.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Laurentiu A.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2025
One of the primary choices for projects manager
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello stands apart because it isn't trying to be everything. Dedicated to providing you with an intuitive, customizable visual dashboard that anyone can grasp in a matter of minutes. Now it's possible to maintain that simplicity while quietly accumulating intelligence with the aid of AI that summarizes, organizes, and suggests. For serious job organization, Trello is still a top pick thanks to its balance of clarity and lightness.
What is your favorite aspect of this product?
The best thing about Trello for me is having everything clear in one place, no matter where it comes from. Before, I was drowning in random reminders—emails, WhatsApp messages, sticky notes, you name it. My first week with Trello felt totally different: every new task just turned into a card, and the board became my map showing me where I stood. I didn’t need manuals or YouTube tutorials—within 10 minutes I already had a flow up and running. On top of that, the AI saves tons of time. For example, I typed “this should be done by Friday,” and it instantly created the card with that due date. Super handy.
What do you dislike most about this product?
One time a board accidentally went public because the permissions weren’t set up right. It wasn’t a huge deal, but it made me realize how important those settings are if you care about security.
What recommendations would you give to someone considering this product?
I would suggest trying it out on a tiny yet serious project first. Make a team dashboard and add all the things you would normally email or enter into Excel. You will be able to tell if Trello's visual design is suitable for you after a few days of using it.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features