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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Trello Reviews

Norah J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Account Executive

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello is a very useful tool with well defined functions that allows us to maintain an order between individual tasks and group projects, has a very simple management system where we can see the progress and updates from other teams working on different aspects of the same project, allows us to be more collaborative and attach new data, documents and videos that are part of very comprehensive reports.

What is your favorite aspect of this product?

I like it because it has a friendly interface with the user, this allows a fast adaptation, it has very useful functions to develop works with a concrete order, you can add notes in columns and correct previous mistakes, keep a calendar and be connected directly with the different work teams that participate.

What do you dislike most about this product?

I have no complaints about this platform.

What recommendations would you give to someone considering this product?

You can try the free version to know if it is the right tool for your company but I recommend the paid version because of its higher capacity.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Kristin A.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Great start & improvements, automation lacking

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

User friendly interface, collaboration

What is your favorite aspect of this product?

Customization

What do you dislike most about this product?

Lack of or difficulty to automate

What recommendations would you give to someone considering this product?

Make it work for you

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Helps Innovate

Victoria S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Overall Great Project Management Tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It's simillar but it's very user friendly and intutive to use.

What is your favorite aspect of this product?

Being able to assign and identify specific tasks to invidviduals on a check list

What do you dislike most about this product?

Nothing, I don't like about the project.

What recommendations would you give to someone considering this product?

Overall a great resource for tracking and managing a project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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