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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Trello Reviews

Lasha J.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Good product for task and project management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Easy to use, especially when no task or project management tool is in place.

What is your favorite aspect of this product?

task assignment, due dates, attachments, shared visibilities.

What do you dislike most about this product?

Checklists UX can be updated. its annoying when you have to close old one and still see them next to active ones.

What recommendations would you give to someone considering this product?

Its easy to use, plan considering size and structure of teams and share all this info within teams to start using this tool.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Friendly Negotiation

Destiny P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

It is a simple and easy to use software

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

A web-based solution for multiple projects management and tracking on a single platform. It is a simple and easy to use software and clean interface. It provides organization to the projects and helps the team members to collaborate for better productivity, time and speed efficiency. It has a simple layout and is accessible over multiple devices. Its dashboard has customized option that can be altered according to what best fits the teams’ requirements. All types of tags, colors, shapes and icons are available.

What is your favorite aspect of this product?

It is a simple and basic tool for task management. It can archive the tasks and make them readily available when needed. It is purely online and supports cross-platforms thus making it useable on any type of environment.

What do you dislike most about this product?

Trello is just limited to Kandan boards and does not provide any other alternative view. It does not provide the capability to add calendar support. It is limited to shorter descriptions and does not allow detailing of the tasks. It requires a lot of manual setup and has clunky integrations which are often confusing. It does not have facility to collaborate with other task management systems.

What recommendations would you give to someone considering this product?

It provides capability to keep track of what is being done, what is in progress and what is still pending that needs your attention.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Karrie B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Love Trello -keeps me organized & on top of things

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is so easy to use, a great visual of your work, and so easy to move cards around and even share to other boards.

What is your favorite aspect of this product?

I love that you can add things easily to your boards from websites on mobile devices. Saves so much time. So easy to use.

What do you dislike most about this product?

Limited picture graphic to match narrative that you type for your boards. Just easier to upload your own than using the ones in there. When you need to add a person to more than one board you get charged the cost for the entire year (remainder of the year based on your subscription) instead of just having them as a multi-board user for like a single month.

What recommendations would you give to someone considering this product?

Trello is a great tool especially if you are a visual person and you like lists. You can keep your project, resources, articles, etc very organized in one place that is easy to find when you need them. Easy to share with team members to keep everyone on the same page.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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