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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Trello Reviews

Zach J.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Project management is a breeze with it

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello distinguishes itself from the competition by giving its customers stronger features and more sophisticated functionality at affordable pricing. It makes it simple to manage really difficult tasks and to keep the team members lined up. All Trello launches the more sophisticated capabilities that project management demands and requires more quickly than its competitors do.

What is your favorite aspect of this product?

I never know what to highlight first when talking about a product's unique qualities because I treasure all of its strong aspects. Its main benefit is the security that it offers us when we are showing the status of the project to our stakeholders and partners directly from the Trello platform. Apart from this, I am a big fan of its strong integration with third-party applications even though we have systems in place simultaneously to handle and finish our projects more gorgeously and very well meet our deadlines.

What do you dislike most about this product?

Conveniently, it integrates with Google Drive, however, the integration is a little glitchy for those who don't use Google Drive on a regular basis. A complex project may take up more than the entire screen, a quick compact view would be useful.

What recommendations would you give to someone considering this product?

I advise others to adopt Trello because my experiences with it have always gone as planned. Trello is a far more amazing, powerful, and highly personalized solution that gives its users total freedom to configure it in accordance with their business demands. It has worked successfully for both straightforward and progressively more complicated projects.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

Andrey T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use and learn

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

When choosing a platform for any sector, I always prioritize flexibility because I enjoy working within my own setting. This is why I chose Trello because of its flexibility and ability to set up any element in accordance with my needs. And I think that its adaptability is what consistently keeps it at the top.

What is your favorite aspect of this product?

First and foremost, I'm a big fan of the customization options it offers. I also really like how well-rounded the collaboration features are and how convenient it is to have all the project-related materials in one location. The capabilities that allow me to schedule tasks, allocate them, and monitor their progress after that are also excellent. Trello is a tool that I genuinely enjoy because it has the ability to manage even more complicated projects with simplicity.

What do you dislike most about this product?

I've had a great feeling with Trello, I've had no issues since I started using it. It is very simple to use and encompasses features that are essential for the creation of my everyday tasks and the completion of the company's projects.

What recommendations would you give to someone considering this product?

Even though I heartily endorse it, I usually suggest people test it out before simply looking at its capabilities because some businesses are stringent about default and professional settings, and in these environments, a more powerful and robust tool is more beneficial. Trello is strong and fantastic, but before making a final subscription decision, it must be explored for all business demands.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Océane V.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, good collaboration even with external

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is a good product for task and project management. You can use a template from the library. It is easy to share your trello board with someone outside of your organization. We use it with our LMS, 360L to track our support request and enhancement requests.

What is your favorite aspect of this product?

It is really easy to use and we can comment each deck and add so many criteria (priority, tasks, status...)

What do you dislike most about this product?

They could extend their features. Today we can find a similar tool that offers so much more than just board for project and task management.

What recommendations would you give to someone considering this product?

If you are looking for a basic and easy to use project/task management it's a good idea to buy Trello. If you are looking for a more global collaboration tool, you must look for another tool.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation

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